Privacy Policy

GENERAL DATA PROTECTION REGULATION (GDPR)

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. Read more about GDPR online.

At Innesse, "We" are committed to protecting and respecting your privacy and treating your personal information with utmost care to the best of our ability.

This Privacy and Cookie policy sets out the basis on which any personal data is collected from you or as provided by you. Please read the following carefully to understand how Innesse Limited and/or its holding company views and uses your personal data. By visiting https://www.innesse.com you are accepting and consenting to the practices described in this policy. This privacy notice supplements the other notices and is not intended to override them.

As the controller, it is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

SUMMARY

We enforce the highest security measures to ensure your personal information is kept secure.
We only collect information we need to provide you with the requested services.
We will never sell, rent or give away your personal details to anyone.
We loathe spam as much as you do!

We will respect your privacy and share only what has been shared with us by any means.

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website we encourage you to read the privacy notice of every website you visit.

If you fail to provide personal information to us when we request it, where we need to collect it by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

INFORMATION COLLECTED

The data we collect is provided to us by you, from other sources, or an agent/representative acting on your behalf. It is collected when you or the agent:

completes an enquiry on our website
provides information to us in an email or a letter
provides information to us by telephone
tells us in person

We do not collect any special categories of personal information about you.

Services we supply are intended for general audiences and not for children under the age of 13. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as soon as possible.

PERSONAL INFORMATION USE

We use information held about you in a number of ways in the provision of our services as follows:

to ensure that content from our website is presented in the most effective manner for you and for your computer
to administer and protect our business and website, including troubleshooting, auditing and monitoring its use
data analysis, system maintenance and support and survey processes
to make suggestions and recommendations to you about goods or services that may be of interest to you
to register new customers of our business who have signed up to or contacted us via our website
to process your order including managing payments, fees and charges
to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us
to provide and improve our services to you
to notify you about changes to our service, terms or privacy policy
to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
To perform a contract, such as engaging with you so that we can provide our services to you

We use your personal information on the following bases:

To comply with legal and regulatory requirements

· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, such as:

o to keep our records updated and to study how customers use our products or services

o to develop our products and services and grow our business

o to inform and update our marketing strategy

o for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

No personal data collected from either of our contact forms are stored on this website, we do not allow ‘comments’ on this website blocking this feature sitewide, we do not allow visitors to ‘register’ as a ‘user’ on this website, therefore to reaffirm, no personal data is stored on this website.

We may sometimes need to transfer your personal information out of the European Economic Area (EEA) in order to provide our services to you. If that is the case, we ensure a similar degree of protection is afforded

Note, that we are obligated by law to share the personal information we may have gathered about you.

SITE VISITATION TRACKING

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor.

GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website, instructions on how to disable or control Cookies from the most popular browsers can be seen online.

Your IP address is a numeric address assigned to your computer, assigned by your Internet service provider. We automatically collect your IP address as traffic data so that we can send information back to you when requested. This is not used to identify your personal information.
Referrers are references to the web address you linked from and is automatically passed along by your web browser. We collect referrers your browser sends as part of traffic data. This is not attached to personally identifiable information.
System information such as your operating system/platform, and the type of web browser you use. This is not attached to personally identifiable information.

MARKETING

Generally, we do not rely on consent as a legal basis for processing your personal information other than in relation to sending direct marketing communications to you via email. If you receive marketing communications from us and no longer wish to do so you may unsubscribe at any time by contacting us or using the unsubscribe link where necessary.

We will get your express opt-in consent before we share your personal information with any company outside of Innesse for marketing purposes.

You may receive marketing communications from us if you have requested information from us or purchased goods from us, and in each case, you have opted in to receive that marketing.

Where you opt out of receiving our marketing messages, this will not apply to personal information provided to us as a result of a product purchase, product experience or other transaction.

HOW LONG WE WILL KEEP YOUR PERSONAL INFORMATION

We will only keep your personal information for as long as necessary to fulfil the purposes we collected it for.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means. We also take into account legal and regulatory requirements which require the retention of personal information for a minimum period of time, limitation periods for taking legal action, good practice and our general business purposes.

SECURITY

All traffic (transferral of data) on this website and your browser is encrypted and delivered over HTTPS using Secure Sockets Layer (SSL). This website has security measures in place to protect against loss, misuse, and alteration of the information under our control, including without limitation protecting information behind a firewall and encrypting information you send via our contact form, we use a minimum of 128 bit encryption so that data cannot be read by a 3rd party during transmission. When visitors submit personal information via this website, their information is protected both online and off-line.

Should our website be hacked, no personal data can be compromised, no personal data is stored on our website, either by contact forms, user registration or comments.

We do everything in our power to protect user-information off-line

YOUR RIGHTS

As our client you can exercise the following rights:

> Right to Access

> Right to Disengage

> Right to Data Portability

> Right to Correction

CHANGES TO OUR PRIVACY POLICY

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on this website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of this website following the alterations. We recommend that you check this page regularly to keep up-to-date.
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COOKIE POLICY

This policy expands the rules for using our website www.innesse.com

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our website, more so effectively. We recommend that you print a copy of these terms for future reference as they may change occasionally with or without notice.

Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.

We may suspend, withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will however try to give you reasonable notice of any suspension or withdrawal.

HOW YOU MAY USE MATERIAL ON OUR SITE

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

DISCLAIMER

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

COOKIES ON THIS WEBSITE:

STRICTLY NECESSARY COOKIES

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

FUNCTIONAL COOKIES

These cookies enable the website to provide enhanced functionality and personalisation. They are set by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.

PERFORMANCE COOKIES

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

TARGETING COOKIES

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Whether you use Google Chrome, Mozilla Firefox, Apple Safari, Internet Explorer, Microsoft Edge, Opera Browser or any other browser, we urge you to consult the internet and learn more about how to modify your cookie settings to your preferred. However, be aware that depending on your preferred setting, contents and full view of this website may be disrupted as a result.

DISPUTES

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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CHANGES TO OUR COOKIE POLICY

We may change this Cookie Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on this website and you will be deemed to have accepted the terms of the Cookie Policy on your first use of this website following the alterations. We recommend that you check this page regularly to keep up-to-date.